Product quality and service commitment

 

The company solemnly promises to users:

First, in strict accordance with the technical parameters of product design and user performance requirements for product manufacturing and quality control. To ensure that to provide users with advanced technology, stable performance, excellent appearance, safe and reliable operation of products.

2. Provide the following quality certificates to users:

1. Product certificate 

2. Product inspection records 

3. Product factory test report 

4. Material quality certification

Third, in strict accordance with IS09001 quality standards and product technical standards requirements, the process and department for control and assessment. When necessary, the determination of the sub-supplier shall solicit the opinions of the user, and the materials and accessories provided by the sub-supplier shall have quality certificates and certificates of conformity.

Fourth, strengthen the management of product packaging, delivery, transportation, so that the equipment is in good condition to reach the scene. 

Fifth, work closely with the user use department to ensure the performance requirements of the equipment in the field. After the equipment arrives at the user's site, our company promptly sends personnel to guide the installation and commissioning, and trains the relevant personnel of the user for use and maintenance knowledge free of charge.

Sixth, the user can send personnel to our company to investigate and supervise the on-site supervision of the product manufacturing process, and invite the relevant personnel of the user to our company for inspection and acceptance before delivery.

Seven, do a good job in product after-sales tracking services, pay attention to user feedback. If there is a problem in the operation of the equipment, our company will send personnel to the scene in time for service.

Quality Management System Description

First, the quality system management block diagram

2. Description

Our company is headed by the general manager, to the functional departments involved in product quality and the quality management network formed by the workshops in accordance with the requirements of the company's "Quality Manual", and the quality management between various departments is based on ISO9001 requirements as the standard, and the quality standards are strictly implemented.

1. First of all, the raw materials need to be sampled and inspected, and their physical properties, chemical composition, metallographic and flaw detection are strictly tested.

2. For standard parts such as motors, bearings, bolts, nuts, motor belts, etc., they are ordered by qualified suppliers who have obtained ISO9001, and quality inspection after purchasing into the factory.

3. Conduct sampling inspection of external cooperation parts.

4. Each workshop inspects the parts required by the sieve machine according to the process.

5. After assembly, the company's testing center will test the sieve machine according to the design technical parameters using instruments and other means, and can only leave the factory after qualification.

6. After the product leaves the factory, the after-sales service personnel carry out quality tracking services, and for the quality problems that occur, immediately feedback to the company's quality management office, and take timely measures to solve them.